Shipping & Delivery Policy
Effective Date: 25/6/24
Thank you for shopping at FreshVeg.org. Please read this policy carefully. This is the Shipping & Delivery Policy of FreshVeg.org.
- Shipping Locations
We currently ship fresh vegetables to addresses within Nagpur (Maharashtra) only. If your location is not within our current delivery area, please contact us to inquire about special arrangements.
- Shipping Methods
Local Delivery: We offer local delivery within [specify radius] from our facility in Nagpur, Maharashtra.
Shipping Partners: We may use third-party shipping partners to deliver our products. Delivery times and methods may vary depending on the shipping partner’s policies.
- Delivery Times
Local Delivery: Orders for local delivery are typically processed and delivered within 1-2 days.
Shipping: Delivery times for shipping orders may vary based on the destination and shipping method chosen during checkout.
- Order Processing
Orders placed before [time] on weekdays (Monday to Friday) will be processed the same day. Orders placed after [time] or on weekends/holidays will be processed the next business day.
- Tracking Orders
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can track the status of your order using the provided tracking number.
- Shipping Charges
Shipping charges are calculated based on the weight and destination of your order. The shipping cost will be displayed during the checkout process before you confirm your order.
- Delayed or Undelivered Orders
We are not responsible for delays or failures in delivery caused by factors outside of our control, such as weather conditions, natural disasters, or shipping carrier delays.
If your order is delayed or undelivered, please contact us immediately so we can assist you in resolving the issue.
- Contact Us
If you have any questions about our Shipping & Delivery Policy, please contact us at contactfreshveg@gmail.com.